You are doing everything you can to deliver the best solution but your customer (business user) is not satisfied with the speed of delivery and quality of the solution.
There are several sporadic changes to the processes causing the users to lose interest and faith in the validity of your process improvement attempts.
Your business is growing rapidly and you do not have the time to build your full suite of solution delivery processes for them. What you want is a good system based on industry standards customized to suit your business needs and best practices in select business areas.
Culturally, business users and project teams are not motivated for continuous improvement of your organization’s solution delivery and project management processes.
You cannot quantify the benefits of process improvements proposals and therefore cannot build a business case to invest in these initiatives.
You would like your IT processes certified against industry leading standards such as ISO or CMMI. You wish to identify any major gaps and precise focus areas within your Business and IT processes before spending significant effort or money.
You have a good Quality Management System. However it has largely remained static over the years.
If you have one or more of these challenges or others that are similar in nature, our Business and IT Process Improvement services will help address these challenges and build a sustainable continuously improving process model that the users in IT and Business will embrace with equal buy-in and enthusiasm. Our assessment methodology is based on understanding overall business need and our experience in conducting such assessments. The assessment steps are given below.
Ability to select the right processes / products for your business
Ability to leverage processes to deploy and customize your business solutions faster
Ability to make process improvements relevant to all stakeholders
Create your own framework of continuous process improvement for measurable ROI.